Accessibility
This site is built to be usable by as many people as possible, including people using assistive technology.
Approach
The site aims to meet the Web Content Accessibility Guidelines at level AA. Accessibility is treated as part of how the site is built rather than as an addition to it.
What that means in practice
- Semantic headings in a logical order, so the structure of a page can be navigated by screen reader
- Text and background colors chosen to meet contrast requirements
- Full keyboard operability, including expandable questions and all forms
- Visible focus indicators, so keyboard users can see where they are
- Form fields with associated labels rather than placeholder text alone
- Text that reflows without horizontal scrolling when enlarged or viewed on a small screen
- Meaningful link text rather than repeated generic phrases
- Decorative images marked so assistive technology skips them
Known limitations
[KNOWN ACCESSIBILITY LIMITATIONS]. Where a limitation is identified it is recorded here along with the intended remedy.
Alternative access
If any part of this site is difficult to use, the firm will provide the same information another way. Call [PHONE] or email [EMAIL] and the content will be provided in a format that works for you. Nobody needs to explain why.
Feedback
Reports of accessibility problems are welcome and are treated as defects rather than suggestions. If you tell the firm which page and what happened, it will be looked at.
Formal complaints
[ACCESSIBILITY COMPLAINT PROCEDURE]
If a form on this site is not usable for you, call [PHONE] instead. An inquiry made by telephone is handled exactly the same way as one made online.